In this lecture, I show you how to sign up for a free Salesforce account, which you can keep for life!
In this lecture, I show you how to log into Salesforce and switch between Salesforce Lightning Experience and Salesforce Classic.
In this lecture, I show you where to go to download the Service Cloud Consultant Certification Exam Guide. We then review the exam guide and weighting of each knowledge area.
In this lecture, we check several different things on our user account. This will enable you to use the Service Cloud, Knowledge and Flows.
