In this lecture we add the Macros widget to the Console and look at sample macros that can be run in the Service Console.
In this lecture we look at the Service Console Integration Toolkit and create a Visualforce page that provides some of the sample functionality of the toolkit. We also explore how to extend the Lightning Console via the Lightning Console JavaScript API. I also introduce you to several guides for ...
In this lecture, I demonstrate how to create a custom console app and then adjust the console settings.
In this lecture, we discuss a sample question found in the exam guide. I cover what the right and wrong answers are, as well as why.
