Live stream preview

Watch this video and more on Mike Wheeler Media +

Watch this video and more on Mike Wheeler Media +

Service Console Keyboard Shortcuts

Salesforce Certified Service Cloud Consultant • 1m 39s

Up Next in Salesforce Certified Service Cloud Consultant

  • Service Console Macros

    In this lecture we add the Macros widget to the Console and look at sample macros that can be run in the Service Console.

  • Service Console Integration Toolkit a...

    In this lecture we look at the Service Console Integration Toolkit and create a Visualforce page that provides some of the sample functionality of the toolkit. We also explore how to extend the Lightning Console via the Lightning Console JavaScript API. I also introduce you to several guides for ...

  • Adjusting the Service Console Settings

    In this lecture, I demonstrate how to create a custom console app and then adjust the console settings.