In this lecture we look at the Service Console Integration Toolkit and create a Visualforce page that provides some of the sample functionality of the toolkit. We also explore how to extend the Lightning Console via the Lightning Console JavaScript API. I also introduce you to several guides for further reference, which are linked in the Resources folder of this lecture.
In this lecture, I demonstrate how to create a custom console app and then adjust the console settings.
In this lecture, we discuss a sample question found in the exam guide. I cover what the right and wrong answers are, as well as why.
In this introductory lecture, I prepare you for what we will do and learn in this section of the course.