We create several custom console components and demo the functionality as well as layout and placement in the console.
In this lecture we explore the standard keyboard shortcuts available in the Service Console in Classic and Lightning.
In this lecture we add the Macros widget to the Console and look at sample macros that can be run in the Service Console.
In this lecture we look at the Service Console Integration Toolkit and create a Visualforce page that provides some of the sample functionality of the toolkit. We also explore how to extend the Lightning Console via the Lightning Console JavaScript API. I also introduce you to several guides for ...