Watch this video and more on Mike Wheeler Media +

Watch this video and more on Mike Wheeler Media +

Integration and Data Management Introduction

Salesforce Certified Service Cloud Consultant • 1m 0s

Up Next in Salesforce Certified Service Cloud Consultant

  • Design Considerations for Large Data ...

    Related to this bullet point in the exam guide:

    Given a scenario, analyze the implications and design considerations of large data and transaction volumes.

    I discuss Deferred Sharing.

  • Contact Center Integration Patterns

    In this lecture, we discuss common integration patterns that Contact Centers utilize in Salesforce. One such common integration is that of Open CTI.

  • CasePath