In this introductory lecture, I prepare you for what we will do and learn in this section of the course.c
In this lecture, I show you how to sign up for a free Salesforce account, which you can keep for life!
In this lecture, I show you how to log into Salesforce and switch between Salesforce Lightning Experience and Salesforce Classic.
In this lecture, I show you where to go to download the Service Cloud Consultant Certification Exam Guide. We then review the exam guide and weighting of each knowledge area.
