In this lecture, we continue with more of the Salesforce1 settings available to further customize the sales process in the mobile app.
In this lecture, I walk you through how page layouts work in Salesforce1. We also walk through the process of changing the object specific quick actions available on the Contact page layout for the Salesforce1 mobile app.
Resource:
How Page Layouts Work in the Salesforce Mobile App - https://de...
In this introductory lecture, we discuss the different topics that will be covered in this section and prepare for success in this Knowledge Area of the Exam.
Explain how marketing capabilities support the sales process.
Given a scenario, recommend appropriate methods for lead scoring and cri...
In this lecture we look at the Marketing app, and its associated tabs for Campaigns and Leads. We revisit the Lead Conversion process and also add a new Status designation for lead records. We convert a lead into a new Contact, Account and Opportunity. We also go into a Campaign and add new Campa...