In this lecture, I show you where to find a Knowledge Base article I wrote related to downloading, installing and configuring the Salesforce1 Mobile App. I then take you on a tour of the mobile interface. I then run through some common Sales activities you can perform on the mobile app.
Resource:
Downloading and Installing the Salesforce Mobile App - http://mikewheelermedia.com/downloading-installing-and-configuring-the-salesforce1-mobile-app/
In this introductory lecture, we discuss the different topics that will be covered in this section and prepare for success in this Knowledge Area of the Exam.
Explain the use cases for Communities and sites in the sales process. (Customer, Partner, Ideas, Force.com Sites, etc.).
Identify ...
In this lecture we enable communities in our org. I walk you through the process of setting up your first community.
Resources:
Set Up and Manage Communities Guide - https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/communities.pdf
Community Rollout Strategy - Trailhead Module ...
In this lecture we walk through sample test question #5 from the exam guide, which discusses some specific functionality in Communities.
