In order to measure a Sales Cloud Implementation's success, you need to gather data around the adoption, usage, and impact of the solutions you've rolled out. In this lecture, I show you a few Dashboard and Report apps you can install in your own org, as well as other resources related to how to gather feedback and measure results.
Resources:
Salesforce Adoption Dashboards - https://appexchange.salesforce.com/listingDetail?listingId=a0N30000004gHhLEAU
Salesforce1 Adoption Dashboard and Reports - https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B5i9QEAR
Salesforce Mobile App Rollout Module - https://trailhead.salesforce.com/content/learn/modules/salesforce1_rollout
In this introductory lecture, we discuss the different topics that will be covered in this section and prepare for success in this Knowledge Area of the Exam.
Given a set of requirements, design an end-to-end sales process from lead to opportunity to quote to close to order.
Given a scena...
In this lecture we discuss what is involved in designing an end-to-end sales process in the Salesforce platform.
In this lecture we discuss the front end of the Sales lifecycle in Salesforce, which involves Leads.
