In this lecture, I walk you through enabling Work.com in Salesforce Classic. We then add Thanks to the Global Publisher Layout.
We briefly discuss a newer acquisition of Salesforce - Quip.com - their next-level content management and collaboration system. Although Quip is not likely to make its way onto the exam any time soon, you may encounter it in a consulting engagement. This will also give you an idea as to where Sal...
In this lecture, I introduce you to the Sales Cloud Einstein Trailhead module and discuss some of the functionality of Einstein in the Sales Cloud.
Resource:
Sales Cloud Einstein - Trailhead Module - https://trailhead.salesforce.com/en/content/learn/modules/ai_sales
In this lecture, I show you where to find a Knowledge Base article I wrote related to downloading, installing and configuring the Salesforce1 Mobile App. I then take you on a tour of the mobile interface. I then run through some common Sales activities you can perform on the mobile app.
Resource...
