In this lecture, I discuss common Key Performance Indicators and Business Challenges that Sales Cloud Consultants may face. I also provide several helpful resources that will help you understand KPIs related to Sales methodologies.
7 Key Performance Indicators That Every Sales Manager Should Use - https://www.salesforce.com/blog/2013/05/7-key-performance-metrics-that-every-sales-manager-should-care-about.html
The Short Life of Online Leads - Harvard Business Review - https://hbr.org/2011/03/the-short-life-of-online-sales-leads
Outbound Prospecting: by the numbers - https://blog.bridgegroupinc.com/blog/tabid/47760/bid/96926/Outbound-Prospecting-by-the-numbers-New-research.aspx
Sales and Marketing Glossary by Hubspot - https://blog.hubspot.com/marketing/sales-terms-glossary