In this lecture we discuss the front end of the Sales lifecycle in Salesforce, which involves Leads.
We look at Lead Processes and how they control the different Status selections available on Leads.
In this lecture we go through the process of creating a couple of custom fields on the Lead object and then performing the Lead Field Mapping to connect these values over to the Contact object, upon the conversion process.
In this lecture we look at creating an opportunity during the lead conversion process.