In this introductory lecture, we discuss the different topics that will be covered in this section and prepare for success in this Knowledge Area of the Exam.
Explain the factors that influence sales metrics, KPIs and business challenges.
Explain common sales processes and key considerations.
In this lecture, we discuss the sales metrics that matter. This is a high level conversation about Sales Metrics and I also introduce you to an insightful ebook that contains key strategic information related to Sales Metrics. Refer to the Resources section for a link to the eBook PDF.
Resource:...
In this lecture, I discuss common Key Performance Indicators and Business Challenges that Sales Cloud Consultants may face. I also provide several helpful resources that will help you understand KPIs related to Sales methodologies.
Resources:
7 Key Performance Indicators That Every Sales Manager...
In this lecture we create several Lead Processes and Sales Processes for later use in the course. We also discuss a fictional company scenario for Universal Containers and potential lead and sales processes they might employ.
