In this lecture, I introduce you to the Sales Cloud Einstein Trailhead module and discuss some of the functionality of Einstein in the Sales Cloud.
Resource:
Sales Cloud Einstein - Trailhead Module - https://trailhead.salesforce.com/en/content/learn/modules/ai_sales
In this lecture, I show you where to find a Knowledge Base article I wrote related to downloading, installing and configuring the Salesforce1 Mobile App. I then take you on a tour of the mobile interface. I then run through some common Sales activities you can perform on the mobile app.
Resource...
In this introductory lecture, we discuss the different topics that will be covered in this section and prepare for success in this Knowledge Area of the Exam.
Explain the use cases for Communities and sites in the sales process. (Customer, Partner, Ideas, Force.com Sites, etc.).
Identify ...
In this lecture we enable communities in our org. I walk you through the process of setting up your first community.
Resources:
Set Up and Manage Communities Guide - https://resources.docs.salesforce.com/latest/latest/en-us/sfdc/pdf/communities.pdf
Community Rollout Strategy - Trailhead Module ...
