We explore some of the various ways you can leverage Chatter to collaborate in the Sales process. Some of the core functionality of Chatter and Chatter Groups are demonstrated.
In this lecture, I walk you through enabling Work.com in Salesforce Classic. We then add Thanks to the Global Publisher Layout.
We briefly discuss a newer acquisition of Salesforce - Quip.com - their next-level content management and collaboration system. Although Quip is not likely to make its way onto the exam any time soon, you may encounter it in a consulting engagement. This will also give you an idea as to where Sal...
In this lecture, I introduce you to the Sales Cloud Einstein Trailhead module and discuss some of the functionality of Einstein in the Sales Cloud.
Resource:
Sales Cloud Einstein - Trailhead Module - https://trailhead.salesforce.com/en/content/learn/modules/ai_sales
