In this lecture, we discuss a common scenario and request you will encounter on the job and on the exam with how to alert users that something specific has happened on the platform. We work through an example of getting past our validation rule that we set in the previous lecture and then alerting a user via an email alert that is fired from a workflow rule. We also look at a help article that contains a helpful automation tool matrix that will help guide you in determining which automation tool is appropriate and best for a given scenario.
Which Automation Tool Do I Use? - Help Article - https://help.salesforce.com/articleView?id=process_which_tool.htm&type=0