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Mike Wheeler has taught over 150,000 students how to use the Salesforce platform and pass a multitude of Salesforce Certification Exams.
You can create custom report types to further report on Lightning Experience Adoption in your org. In this lesson, I demonstrate how to create a custom report type to display users that most frequently switch back to Salesforce Classic. I also provide a help article resource with sample use cases...
In this lesson, I review the Business Analyst Best Practices Trailhead Module from the Trailmix. I introduce you to using UPN (universal process notation) to document an existing business process. I also provide resources for further details on modeling business processes.