In addition to immediate actions, workflow rules also support time-dependent workflow actions. In this lesson we work through creating a Time-Dependent Workflow Action.
Once you have created a time-based workflow action, you'll need to test if it is working correctly. That is where the Time-Based Workflow Queue comes into play. In this lesson, we visit the Time-Based Workflow Queue to put our Time-Based Action via our Workflow Rule to the test.
In this lesson, we create an Approval Process as well as a Custom Hierarchical Relationship field on the User object.
Resources:
Approvals - https://help.salesforce.com/articleView?id=what_are_approvals.htm&type=5
Sample Approval Processes - https://help.salesforce.com/articleView?id=approv...
In this lesson we discuss common problems with approval processes and how to troubleshoot them.
