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Mike Wheeler has taught over 125,000 students how to use the Salesforce platform and pass a multitude of Salesforce Certification Exams.
In this lesson, we look at the relationship between various objects, first referring to the Sales Objects ERD Diagram found within the SOAP API Developer Guide. We then use the Schema Builder to further look at the relationship types between Account, Contract, Contract, Case and Opportunity.
A role hierarchy represents a level of data access that a user or group of users needs. The role hierarchy ensures that managers always have access to the same data as their employees, regardless of the organization-wide default settings. Role hierarchies don't have to match your organization cha...