In this lesson, we explore the use cases and functionality of Delegated Administration. Use delegated administration to assign limited admin privileges to users in your org who aren’t administrators. For example, let’s say you want the Customer Support team manager to manage users in the Support Manager role and all subordinate roles. Create a delegated admin for this purpose so that you can focus on other administration tasks.
Resource:
Delegated Administration - https://help.salesforce.com/articleView?id=admin_delegate.htm&type=5
In this lesson, we explore the territory hierarchy and its single dimensional, additional hierarchy. Which can be structured by business units or any kind of segmentation in a hierarchical structure.
In this lesson, we go over how to enable territory management.
In this lesson, we look at the various security settings available under Territory Settings:
Account Access
Opportunity Access
Case Access
Resource:
Create Territory Types. - https://help.salesforce.com/articleView?err=1&id=tm2_create_territory_type.htm&type=5
