Duplicate rules can be created to help prevent duplicates from being entered or imported into your Salesforce instance. In this lesson we create a Duplicate Rule as well as Matching Rules.
If you happen to have duplicate records in Salesforce, fortunately you can merge them into a single record. In this lesson I walk you through how to identify and merge duplicate records together.
You can leverage universal picklist values to configure state and country/territory picklists.
Here is a sample exam question from Salesforce's now retired PDF Exam Guide.
Which two should a system administrator consider before importing a set of records into Salesforce?
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