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Up Next in Salesforce Certified Administrator - Lightning Experience - Part 2

  • Salesforce Leads Process

    There are three primary processes that Salesforce supports:
    - Lead Process
    - Sales Process
    - Support Process

    In this lesson we dive into the first primary process - Leads Process. This process determines the different Status designations for Leads, which allows you to facilitate multiple process...

  • Creating Lead Record Types

    In this lesson, we create Record Types for the Lead object. We use these Lead Record Types in conjunction with your Lead Processes.

  • Creating New Lead Status Picklist Values

    One of the advantages of introducing Lead Processes and multiple Record Types on the Lead object is that we can have different Status designations for leads by record type. In this lesson, we walk through creating new Lead Status Picklist values in order to round out that introduction of new Lead...