In this lesson, we create Record Types for the Lead object. We use these Lead Record Types in conjunction with your Lead Processes.
One of the advantages of introducing Lead Processes and multiple Record Types on the Lead object is that we can have different Status designations for leads by record type. In this lesson, we walk through creating new Lead Status Picklist values in order to round out that introduction of new Lead...
I cover how to show or hide picklist values by Record Type.
In this introductory lesson, I prepare you for what we will cover in this section of the course - Campaign Management.
