Paths can be created and added to a page layout. They are very helpful in supporting customized business processes, which we explore and demonstrate in this lesson.
Resource:
Adding a Path to a Case - https://www.youtube.com/watch?v=BBsouPNeKIw&feature=youtu.be
The next knowledge area from the Admin Exam Guide is Sales and Marketing Applications. Here is an introductory overview of what we will be covering throughout this knowledge area - such as lead conversion, opportunities, etc. I also pontificate the Attract, Attain, Retain lifecycle of a business ...
In this lesson we cover the primary marketing components found in Salesforce applications.
