We have now made it into the next knowledge area of the exam - User Setup. In this section we will work through all the user related tasks you'll need to understand on the exam. In this lesson, I introduce you to this knowledge area and also discuss the different Salesforce License Types.
In this lesson, I demonstrate how to deactivate a user. This accomplishes freeing up a license in my org in order to later create a new user.
Now that we have freed up a license, it's time to create our new user. I walk through the steps of creating a new user account, being careful not to use a real email address, to avoid anyone receiving an email they didn't ask for.
Resources: Available Feature Licenses https://help.salesforce.com...
In this lesson, I demonstrate the functionality of adding multiple users at once, via the Add Multiple Users button found on the Users list page.
