There are times you'll need to reset a user's password. I demonstrate how to do a password reset on a Salesforce user account in this lesson.
In this lesson, I purposefully log into one of my demo user account incorrectly, in order to get their user account locked.
We then look at the user's login history to see their failed attempts. We also review and change the password policies in our org to reduce the limit for failed login atte...
In this lesson, we look at Login Access Policies. It is here that you can allow or disallow administrators logging in as another user.
Resource:
Control Login Access Policies https://help.salesforce.com/articleView?id=controlling_login_access.htm&type=5
When you can't deactivate a user, but need to keep them off your Salesforce instance, you can freeze them. You click the Freeze button from their User Detail screen.
Resource:
Resource: Freeze or Unfreeze User Accounts https://help.salesforce.com/articleView?id=users_freeze.htm&type=5
