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Lesson 13 - Company Information Page

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Lesson 12 - Configuration and Setup Introduction

NEW - Salesforce Certified Administrator 2021 (Updated June 29, 2021) • 2m 24s

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  • Lesson 13 - Company Information Page

    There's a wealth of information to be found on your Company Information page. In this lesson, I show what you need to be concerned with most.

  • Lesson 14 - Setting an Organization's...

    Salesforce's supports enabling custom fiscal years. In this lesson, we look at Standard vs. Custom fiscal years, and the implications of both.

  • Lesson 15 - Setting an Organization's...

    In this lesson, we select the days and hours that our support team is available in our organization. These hours, when associated with escalation rules, determine the times at which cases can escalate.

    NOTE: If you enter blank business hours for a day, that means your organization does not opera...