In this lesson, we create a Global Action and add it to the Global Publisher layout. We encounter a limitation in Lightning and also remove the Global Action and delete it.
Resources:
Idea - Creating Recurring Tasks with a New Task Quick Action - https://trailblazer.salesforce.com/ideaView?id=0873A0000003SPjQAM
Actions in Lightning Experience - https://help.salesforce.com/articleView?id=sf.actions_in_lex.htm&type=5
Create Global Quick Actions - https://help.salesforce.com/articleView?err=1&id=sf.creating_global_actions.htm&type=5
In this lesson, we look at Outlook and Gmail Integration on Desktop.
Resource:
Outlook and Gmail Integration on Desktop - https://help.salesforce.com/articleView?id=sf.email_int_overview.htm&type=5
We are now ready for the final objective of the Productivity and Collaboration knowledge area from the exam guide:
Identify use cases for AppExchange applications.
In this lesson, we tour the AppExchange and its various features.
Resource:
AppExchange - https://appexchange.salesforce.com/
