Up Next in NEW - Salesforce Certified Administrator 2021

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  07:11

  Lesson 173 - Creating a Close Case Qu...

  Lesson 173 - Creating a Close Case Qu...

  In this lesson, we create a close case quick action.

  Resource: Create a Close Case Quick Action - https://help.salesforce.com/articleView?id=sf.cases_set_up_lex_close_case.htm&type=5

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  02:28

  Lesson 174 - Salesforce Solution Mana...

  Lesson 174 - Salesforce Solution Mana...

  Solutions are supported in only Salesforce Classic.

  Resource: Solutions Overview - https://help.salesforce.com/articleView?id=sf.sol_def.htm&type=5

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  05:04

  Lesson 175 - Enabling Salesforce Know...

  Lesson 175 - Enabling Salesforce Know...

  In this lesson we enable Salesforce Knowledge.

  Resources:
  Enable Lightning Knowledge - https://help.salesforce.com/articleView?id=sf.knowledge_lightning_enable.htm&type=5

  Build Your Knowledge Base in Lightning Experience - https://help.salesforce.com/articleView?err=1&id=sf.knowledge...