The SalesforceA mobile app is intended for Salesforce Administrators to be able to perform common tasks on the go. This app enables you to reset user passwords, freeze user accounts, assign users to permission sets, access Release Notes and more. Available on iOS and Android, check this lecture out to learn more about SalesforceA - which is a key component to Mobile Administration on the Salesforce Platform (and likely to make an appearance on your Administrator Certification Exam).
Resources:
SalesforceA for iOS on the App Store - https://apps.apple.com/us/app/salesforcea/id731117958
SalesforceA for Android on Google Play - https://play.google.com/store/apps/details?id=com.salesforce.admin1&hl=en
This lecture covers the integration and sync options between Microsoft Outlook and Salesforce. We cover how to view and resolve conflicts between the two systems, setting sync direction(s) and the relationship with Contacts, Tasks and Events between the two systems.
NOTE: As of the Summer 2016 ...
The final Knowledge Area of the Exam Guide is AppExchange, which is Salesforce's own App Store. In this introductory lesson, I prepare you for what concepts we'll be covering related to AppExchange.
The AppExchange is the App Store for Salesforce. It is here that you can find free and paid applications to further extend the Salesforce platform. This lecture discusses the various features and functions of the AppExchange, along with how it relates to the Admin Exam.
Resources:
Easy Describer...
