This lecture covers the integration and sync options between Microsoft Outlook and Salesforce. We cover how to view and resolve conflicts between the two systems, setting sync direction(s) and the relationship with Contacts, Tasks and Events between the two systems.
NOTE: As of the Summer 2016 release of Salesforce, this feature has been renamed Lightning for Outlook (formerly, it was called Salesforce for Outlook).
Getting Microsoft Outlook and Salesforce in Sync - http://resources.docs.salesforce.com/200/13/en-us/sfdc/pdf/sfo_getting_started_guide.pdf
Salesforce for Outlook Known Issues - https://success.salesforce.com/issues_index?tag=Outlook
Help Article Featured at the End of this Lecture - Desktop Based Salesforce For Outlook - https://help.salesforce.com/articleView?id=outlookcrm_sfo_about.htm&language=en_us&r=https%3A%2F%2Fwww.udemy.com%2Fcourse%2Fsalesforce-administrator%2Flearn%2Flecture%2F6021046&type=5