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Mike Wheeler has taught over 135,000 students how to use the Salesforce platform and pass a multitude of Salesforce Certification Exams.
The next Knowledge Area from the Exam Guide is Analytics - Reports and Dashboards. In this introductory lesson I discuss the topics covered in this Knowledge Area, such as the various report formats, dashboards, dashboard components and more.
Your Salesforce organization's Sharing Model can greatly impact the visibility of individual records and thus create data skew between different report viewers. This lecture explains the role that the Role Hierarchy plays in data visibility and the impact upon reports.